eStore Factory is represented by Peak Optimisation Limited in the UK, this privacy policy will explain how our organisation, Peak Optimisation Limited uses the personal data we collect from you when you use our website (https://www.estorefactory.co.uk/). This Privacy Policy is effective from 01 April, 2023. In this policy references to we, us and our, are to Peak Optimisation Limited and subsidiary of Peak Optimisation Limited, including eStore Factory (the ‘Group’).

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies?
Privacy policies of other websites
Changes to our privacy policy
How to contact us?
How to contact the appropriate authorities?

What data do we collect?

We collects the following data:

Personal identification information (Person/Company name, email address, phone number, physical address, financial information etc.)

How do we collect your data?

After your agreement, we collect data and process it when you:

Register online, fill contact form or place an online order for any of our services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Occasionally from third parties.

How will we use your data?

We collects your data so that we can:

Process your order, manage your account and communication.
Email you with special offers on other products and services we think you might like.
Keeping you up to date and sending newsletters and knowledge base updates.

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting at https://estorefactory.co.uk/contact-us/
(b) We have a contractual obligation
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How do we store your data?

We securely stores your data using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website, if required, using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.

Sending information over the internet may not be totally secure, and by sending information to us using the internet (by email, website or other methods), it is done so totally at your own risk. We will not be liable for any loss of income, damage to reputation, or any other form of loss incurred by you as a result of your decision to transmit information to us by such methods.

We will keep your Personal identification information (Person/Company name, email address, phone number, physical address, financial information etc.) for the life of the contract. Once this time period has expired, we will delete your data from our database.

Marketing

We would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at any time.
You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of us.
If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to erasure — You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Write to us: https://estorefactory.co.uk/contact-us/

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit https://www.allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Remarketing

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The eStore Factory website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Peak Optimisation Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 April, 2023.

How to contact us

If you have any questions about Peak Optimisation Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
at: https://estorefactory.co.uk/contact-us/

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk